All plant sales and gift cards are final. Dandy Farmer makes every effort to ensure that our plants are always healthy and in good condition when they leave our hands. Yet we also understand that plants can be finicky when dealing with change. Please contact us within 3 weeks from time of purchase if you have any concerns about the health of your plant, or at the first signs of any trouble.
We are not responsible for the environmental conditions, care of the plants, or any untimely acts of God/Goddesses once sold. Dandy Farmer reserves the right to offer credit or exchanges on a case-by-case basis.
Any materials such as plants, tools and planters dropped off at the store and unclaimed after a period of 6 months without prior arrangement will be recycled.
To be eligible for a return on non-plant items such as planters or tools, item must be in the same condition that it was received. Used tools cannot be returned. Only regular priced items may be refunded; sale items cannot be refunded or returned. To complete your return, we require a receipt or proof of purchase within 14 days. Items may be returned in store during regular store hours.
Shipping returned items: you will be responsible for paying for your own shipping costs for returning your item.
Any damaged incurred in the return shipping process will void the return transaction. Refund will be processed upon receipt of undamaged item. Shipping costs are non-refundable.